Policies

As an independent hairstylist who believes every appointment should be a relaxing, personalized experience. My goal is to create beautiful hair while making every client feel valued, heard, and genuinely cared for.

Because I work independently, every appointment is reserved exclusively for you! To ensure every guest receives the experience they deserve, I’ve put a few simple policies in place. These policies aren’t meant to be restrictive—they’re designed to protect the time we’ve reserved for one another, allow me to serve all of my clients fairly, and keep my schedule running smoothly.

Thank you for choosing to support a small, independent business. I truly appreciate your trust and look forward to helping you love your hair while providing an experience that feels welcoming, professional, and respectful for everyone.

Rescheduling

I understand that life doesn’t always go as planned, and I’m happy to accommodate the occasional scheduling change whenever my calendar allows.

To ensure appointment times remain available for all guests and to protect the time reserved especially for you, appointments that are rescheduled more than once will require a $50 non-refundable reservation deposit before a new appointment can be booked.


This is not an additional charge—your deposit will be applied toward your service total and deducted from your balance at your appointment.

If the appointment is canceled or rescheduled again, the reservation deposit will be forfeited, and a new deposit will be required to reserve another appointment.


Thank you for valuing the time and care that goes into each appointment. Your understanding allows me to provide every guest with the exceptional experience and availability they deserve.

No-Show & Late Arrival

Late Arrivals

I allow a 15-minute grace period for late arrivals. If you arrive more than 15 minutes late, your appointment may need to be shortened, modified, or rescheduled if there is not enough time to safely complete your service. In these cases, a rescheduling fee may apply.

No-Shows & Missed Appointments

If you miss your appointment without notice, I understand that unexpected situations can happen. However, because that reserved time cannot typically be filled on short notice, a payment equal to 50% of the missed appointment will be required before booking any future appointments. This payment is non-refundable and must be received prior to reserving your next appointment.

Thank you for understanding and respecting my time and the time reserved for every guest. These policies allow me to continue providing a personalized, boutique salon experience for each client.

Commitment to Client Experience

I take great pride in providing every guest with a personalized experience and beautiful, quality results. My goal is for you to leave feeling confident and loving your hair.

If you are not completely satisfied with your service, please let me know within 3 days of your appointment. I appreciate the opportunity to make things right and will gladly schedule an adjustment appointment, when appropriate, to refine the original service discussed during your consultation.

Adjustment appointments are intended to address the original service and are not for changes of mind or a different look after your appointment.

Because hair services are highly individualized, concerns must be communicated within 3 days so they can be properly evaluated and addressed. Requests made after this timeframe may require booking a new service at the regular service price.

Thank you for choosing me and for trusting me with your hair. Your support means so much, and I’m committed to providing every guest with an exceptional experience.

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